25/07/2020 Due to the current pressures on the practice staff prescription requests will take up to 5 working days.
Repeat Prescriptions can be ordered by the following ways:
- In writing via reception at the Surgery
- Online using SystmOnline - see details below.
Due to safety reasons prescription requests are not accepted over the Phone.
Patients can collect prescriptions from reception, daily from 8.00am onwards.
Please be advised if you have lost your prescribed medication prescription, Reception will no longer be able to provide a reprint until you have notified the Police and obtained an incident number for our records
This is a legal requirement set out by WECCG Prescribing Team
Changes to the way you collect your prescription
The NHS is introducing the Electronic Prescription Service. This could make collecting prescriptions easier and more convenient for you.
This service gives you the option to ‘nominate’ the place you choose to get your medication from so that they can receive your prescriptions electronically. This could save you a trip to your GP practice just to collect a prescription — particularly if you have regular prescriptions.
Read more about EPS on the NHS website.
SystmOnline: order your repeat prescription online
If would like to register for SystmOnline please request a registration form from reception and return it to the surgery in person, along with a valid form of photographic identification, for example photo ID or your passport. Once you are registered the practice will give you the information that will enable you to create a username and password.
Once you have obtained your username and initial password click here to find the SystmOnline login page, or click on the logo below. The login page also has links to apps for mobile devices.