We are open Monday to Friday 8.00am - 6.30pm*
Patients can speak to a receptionist in these hours of operation.
In order to your reduce call wait time and deal with high demands, we kindly request you call the surgery at the specific times shown below, based on the type of your query/issue.
| Book appointment
|| between 8AM - 6.30PM
| Prescription queries
|| between 10AM - 12PM & 3.30 - 4.30PM
| Test results
|| between 11AM -12PM & 5 - 6PM
| Referral queries
|| between 11AM - 12PM & 4 - 5PM
| Medical reports
|| between 11AM - 12PM
Please remember a lot of these can be done by contacting us online.
CALL 999 FOR ANY OF THE FOLLOWING SYMPTOMS:
Crushing chest pain or tightness
Severe difficulty in breathing
New drooping on one side of the face, slurred speech, difficulty raising your arms, weakness or numbness on one side your body
Heavy bleeding that won't stop
Feeling suicidal, wanting harm yourself or others
OUT OF HOURS / NHS 111: In the case of urgent need when the practice is closed you can call NHS 111 on 111. Your needs will be assessed and advice offered or arrangements made for you to see a doctor. Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
*PRACTICE CLOSURE DATES: As part of the West Essex Clinical Commissioning group the practice will be closed for staff training along with all GP Practices in the local area. The closure dates can be found on the practice News List
WONDERING WHY YOU HAVE TO WAIT LONGER FOR ROUTINE APPOINTMENTS?
Patients’ not attending is becoming a chronic problem!
In February 2020 164 appointment slots were wasted due to patients not attending.
If you received a text to remind you of your appointment and you can no longer attend please reply to the text to cancel the appointment.
Please cancel your appointments if no longer required, someone else could use the appointment.