How Do I...
Make An Appointment?

Routine Appointments

All consultations are by appointment. You may consult any of our doctors.

Urgent Appointments

If you have an urgent problem please phone the surgery. Your contact number will be taken and you will be triaged by one of our nurse practitioners. They may be able to advise you, or make an appropriate appointment for you with a doctor the same day.

Telephone access

Telephone access is available Monday to Friday between:
8.00am - 1.00pm
2.00 - 6.30pm
Telephone No: 01279 638520
Fax No: 01279 629294

Cancellation

As the doctors' and nurses' time is limited we would ask patients as a courtesy to cancel an appointment if unable to attend. Patients who persistently fail to attend and do not contact the surgery to cancel appointments in advance, may be removed from the practice list.

How Do I...
Obtain Telephone Advice?

The doctor/nurse will be happy to give you advice on the telephone when they are not consulting. The receptionists have been asked not to interrupt doctors/nurses if they are with a patient, unless your call is urgent. You will therefore be asked to leave a message and call later for the reply, or the doctor/nurse may ring you back.

How Do I...
Obtain A Home Visit?

Please try to come to the surgery whenever possible, as facilities here are far better for examinations and treatment. If you feel a home visit is needed please telephone by 10.30am.

How Do I...
Obtain Test Results?

If you have been sent for tests either x-rays or blood test etc please note that you will be notified of the outcome of these results and where necessary will be asked to make an appointment with your doctor. Please do not telephone the practice for results.